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Privacy Policy

1. Who We Are (Data Controller)

This Privacy Policy explains how Mew Labs, Inc., a company incorporated in the United States (“we”, “us”, or “our”), collects, uses, and protects personal data when you use our website and related services (the “Services”).

Registered Address:
Mew Labs, Inc.
8 The Green, STE B
Dover, DE, 19901
United States

We provide the Services globally and comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA).

2. Scope & Product Limitation

This Privacy Policy applies only to features and services currently available.

It does not describe or imply future products, features, or services. Any future offerings will be governed by updated documentation at the time of launch.

3. Personal Data We Collect

A. Information You Provide Voluntarily

We may collect personal data you choose to provide, including:

  • Name and email address
  • Information submitted when joining a waitlist
  • Communications with us

B. Information Collected Automatically

We may collect limited technical data such as:

  • Device and browser information
  • IP address (used for security and compliance)
  • Website usage data
  • Crash or diagnostic data

We do not collect precise location (GPS) data.

C. Analytics

We use Google Analytics to understand how visitors interact with the site.

  • Data is aggregated and pseudonymised
  • Used only to improve performance and usability
  • Not used for advertising or cross-site tracking

4. How We Use Personal Data

We use personal data to:

  • Operate and improve the website
  • Manage waitlist registrations
  • Respond to inquiries
  • Maintain security and prevent abuse
  • Comply with legal obligations

5. Legal Bases for Processing (EEA / UK)

Where applicable, we process personal data based on:

  • Performance of a contract
  • Legitimate interests
  • Legal obligations
  • Consent, where required

6. Data Sharing & Processors

We share data only with trusted service providers, including:

  • Vercel (hosting)
  • Google Cloud Platform (infrastructure)
  • Google Analytics (analytics)
  • Stripe (payment processing, if applicable)

We do not sell personal data.

7. International Data Transfers

Data may be processed in the United States or other jurisdictions. For EEA/UK transfers, we rely on Standard Contractual Clauses and appropriate safeguards.

8. Data Retention

Personal data is retained only as long as necessary and then longer securely deleted or anonymised.

9. Security Measures

We implement reasonable technical and organisational safeguards to protect personal data.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.

California residents have additional rights under CCPA/CPRA.

11. Children’s Privacy

The website is not intended for children under 16.

12. Data Protection Officer (DPO)

Title: Data Protection Officer

Contact: concierge@mew.nu

13. Contact Information

Company: Mew Labs, Inc.

Address:
8 The Green, STE B
Dover, DE, 19901
United States

Email: concierge@mew.nu